Evidence Preservation Packet
A narrow preservation callout when the record needs to survive later review.
The Evidence Preservation Packet is not full incident response. It preserves relevant system state, records what was captured, documents handling, and prepares a clean packet for the next reviewer.
Snapshot-first handoff
Summary card first. Evidence packet after scope and handling rules are agreed.
Good fit
Use it when the first response may become a legal, insurance, management, or vendor question.
AuditTrace is useful when a team needs evidence preserved correctly before routine remediation, cleanup, or hurried troubleshooting overwrites the context that later reviewers need.
- Ransomware scare or suspicious access review.
- Employee device or account dispute.
- Vendor conflict or system-change disagreement.
- Insurance claim, board report, or counsel request.
- MSP incident record that needs a clean handoff.
Packet contents
Summary first. Manifest next. Evidence under handling rules.
Declare authority and scope
Identify who requested preservation, what system or workflow is in scope, and what must not be collected.
Use a bounded capture window
Collect only the relevant system-state evidence for the named incident, dispute, recovery event, or workflow change.
Record handling and validation
Document capture method, packet manifest, checks, timestamps, exclusions, and reviewer notes.
Handoff cleanly
Prepare a review-ready packet for counsel, IR, insurance, management, or the MSP/client file.
What it is not
Clear boundaries make the offer safer to buy.
- Not malware removal.
- Not ongoing monitoring.
- Not employee surveillance.
- Not attribution or proof of who did it.
- Not legal advice.
Quote by email
Scope the incident before numbers are discussed.
Send the incident type, urgency, rough system count, authorized requester, and known exclusions. AuditTrace replies with a scoped quote and handling expectations before sensitive material is exchanged.
Email for quoteFinal handoff
Need a preservation packet?
Start with a short, scoped email. State what happened, who authorized the request, what system or workflow is in scope, known exclusions, and the deadline.
Start here and end here
The public site deliberately resolves to a direct email path so the conversation does not loop through endless pages.
contact@audittracelabs.com