Client outcome
Respond faster, document better, reduce confusion, and hand off cleaner material to counsel, insurance, management, or forensic responders.
MSP Evidence Readiness Pack
AuditTrace Evidence Readiness for MSPs helps partners preserve system-state evidence during incidents, disputes, and recovery events without turning every matter into a full forensic lab engagement.
Summary card first. Evidence packet after scope and handling rules are agreed.
Why MSPs
When a client has a ransomware scare, unauthorized access concern, employee device dispute, vendor conflict, or insurance claim, the first few hours matter. AuditTrace gives MSPs a repeatable Windows-first process for preserving system-state evidence before it is overwritten, remediated, or disputed.
Pitch: You are already the first call when something goes wrong. AuditTrace gives you a defensible preservation workflow so you are not improvising under pressure.
Respond faster, document better, reduce confusion, and hand off cleaner material to counsel, insurance, management, or forensic responders.
Attach a credible evidence-readiness workflow to existing backup, endpoint, Microsoft 365, and security services.
Included deliverables
Define client intake, authorization, local collection boundaries, storage expectations, and handoff roles.
A repeatable preservation process for system-state evidence and basic baseline records.
Step-by-step procedures for first response preservation, scope notes, exclusions, and escalation.
What to capture, what to avoid, what to ask, and when to stop before changing the record.
A review-ready summary for counsel, IR, insurance, management, or the client file.
Confirm the workflow still works, the contact path is current, and the packet format is usable.
Commercial shape
Start with one MSP and a small number of client-ready templates. AuditTrace scopes the package by client count, urgency, Windows/Microsoft 365 footprint, support level, and whether the need is setup-only, ongoing validation, or incident packet support.
Configure the evidence-readiness workflow, templates, handoff language, and first validation run after scope is agreed.
Scope per-client readiness, incident packet support, or retainer support after the MSP boundary and handling expectations are clear.
Final handoff
Send the MSP name, approximate client count, Windows/Microsoft 365 footprint, and whether you want setup-only, per-client readiness, or incident packet support.
The public site deliberately resolves to a direct email path so the conversation does not loop through endless pages.
contact@audittracelabs.com